Privacy notice
How Torbi handles data about you, our customer, and about the businesses and people in the public records we read.
Who we are
Torbi (torbi.ai) is operated from India by ThinkerWave AITech Private Limited, corporate identification number (CIN) U62011HR2026PTC148632.
Registered office: to be published. Correspondence: INNOV8, Bestech Business Park, 8th Floor, Gurugram, Haryana, India.
Grievance officer: to be published. Until then, the data contact is hello@torbi.ai: write there for privacy questions, grievances and requests.
Data about you, our customer
We hold your work email, name, workspace and what you do in Torbi (your customer profiles, the matches you approve or skip, the contacts you reveal, your credit history). We use it to run the service, to bill, and to improve ranking for your workspace.
Data about businesses and the people who work there
Torbi collects records that are already public: company registers, export and licence lists, tenders and similar sources. Some records name a person at a company and a work phone number or email. We show a contact detail to a customer only when the customer asks to reveal it, we record that reveal, and we remove the detail everywhere when the person asks us to.
Anyone can ask, with no account, at the opt-out page. The answer is the same whether or not we held the detail.
Where the business data comes from
- The Ministry of Corporate Affairs (MCA) company register
- Udyam MSME registrations
- Insolvency and Bankruptcy Board of India (IBBI) notices
- Government tender portals in the EU, UK, Brazil and Canada
- HMRC (UK) trade data and published business lists
Every fact Torbi shows carries its source and date.
Why we use it
To help a business find other businesses that may want what it sells, and to let it reach them about a business matter.
Lawful basis under the Digital Personal Data Protection Act, 2023: to be published.
How long we keep it
Customer data is kept while your workspace exists and removed thirty days after you delete the workspace, except the audit log and billing records, which the law requires us to keep longer.
Public-record and contact data: to be published.
Where data is stored and who helps us
Torbi's servers and database run on Amazon Web Services in Mumbai, India.
We use service providers for hosting and email, sign-in, payments when you pay, and AI models that draft text and answer research questions. Full list of providers, what each receives and where it processes data: to be published.
What we do not do
We do not sell personal data. We do not collect personal data from social networks. We do not use personal data to train models shared across customers.
Your rights
You can ask what we hold, ask for correction or deletion, and withdraw consent where consent is the basis. Write to the data contact above. We answer within the time the law sets. To remove a phone number or email at once, use the opt-out page.
Right to nominate, and how to complain to the Data Protection Board of India: to be published.
Cookies
This website (torbi.ai) sets no cookies and runs no analytics or advertising trackers. The Torbi app at platform.torbi.ai uses a cookie to keep you signed in.
Children
Torbi is a business-to-business service and is not meant for children. Fuller children's data clause: to be published.
Breach notice
If a breach affects you, we will tell the authority and you within the time the law sets, currently seventy-two hours in India.
Changes
The date and version of this notice are shown here. We tell workspace admins by email before a material change.